Terms of Service
Last updated: February 13, 2026
NWA AI Solutions, LLC ("we," "our," or "us") provides AI consulting and automation services. By using our services, you agree to these terms. Please read them carefully.
Fair and straightforward terms.
We believe in clear agreements that protect both parties. These terms outline our mutual responsibilities and expectations.
1. Our Services
NWA AI Solutions provides:
- AI consulting and strategy development
- Custom automation solutions
- SMS auto-responder systems
- AI-powered customer service tools
- Implementation and training services
2. Payment Terms
Payment is due within 30 days of invoice. Late payments may incur a 1.5% monthly service charge. We reserve the right to suspend services for overdue accounts.
All fees are non-refundable unless otherwise agreed in writing.
3. SMS Services & Consent
Our SMS services require explicit consent. By opting in:
- You consent to receive automated text messages
- Message and data rates may apply
- You can opt out anytime by replying "STOP"
- We comply with TCPA and CAN-SPAM regulations
4. Intellectual Property
We retain ownership of our proprietary systems and methodologies. Custom solutions remain your property once fully paid. All work is licensed for your business use only.
5. Confidentiality
We protect your confidential information and expect the same courtesy regarding our business practices and proprietary methods.
6. Service Availability
We strive for 99.9% uptime but cannot guarantee uninterrupted service. Planned maintenance will be announced in advance when possible.
7. Limitation of Liability
Our liability is limited to the amount paid for services in the 12 months prior to any claim. We are not liable for indirect, consequential, or punitive damages.
8. Data & Privacy
We handle your data responsibly according to our Privacy Policy. You own your data—we're just the caretaker.
9. Termination
Either party may terminate services with 30 days written notice. Outstanding balances remain due upon termination.
10. Changes to Terms
We may update these terms occasionally. Continued use constitutes acceptance of updated terms.
11. Governing Law
These terms are governed by Arkansas state law. Any disputes will be resolved in Washington County, Arkansas.
12. Contact Us
Questions about these terms? Get in touch:
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- Website: nwaai.com