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NWAAI Solutions

Privacy Policy

Last updated: October 5, 2026

NWA AI Solutions LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at nwaai.com or use our services.

1. Information We Collect

Contact forms: We collect the information you submit so we can respond. Depending on the form, this includes your name or business name, email address, message, and any phone number or project details you choose to provide. A mobile number you add to our contact form is used so we can text you back.

Service delivery: When you engage our services, we may collect information needed to understand and build your solution, such as business workflow requirements, system details, and information you authorize us to work with.

Chat assistant: If you use the AI chat assistant on our site, the chat service processes the messages you send and any contact details you choose to share so we can answer you and follow up.

Website usage: Our hosting provider, Vercel, may collect standard server logs, including IP addresses, browser type, and pages visited. We use PostHog for site analytics, including page performance measurements, and it may be used for session replay. Replay is configured to mask form inputs, and our named analytics events do not include form message contents.

Advertising: We use the Google Ads tag and the Meta Pixel (Facebook and Instagram) to measure our ads and to show our ads to people who have visited this site, including on other websites and apps (often called retargeting or remarketing). These tools may process information about your visit and contact actions, including cookies, event identifiers, referral information, and device details. The Meta Pixel may also send the same events through Meta’s Conversions API Gateway, a relay that passes them on to Meta. Our contact system can retain campaign attribution and associate an inquiry with a visit.

Hashed contact matching: When you send us a note, Meta receives a hashed (coded) copy of the email address or phone number you provide, collected by the Meta Pixel on this page and by our server, so Meta can match the inquiry to an ad it showed. Google receives the fact that an inquiry happened, without your contact details.

Bot protection: When you start using the contact form, Cloudflare Turnstile checks that the request comes from a person. Cloudflare processes your IP address and browser signals for that check.

2. How We Use Your Information

We use the information we collect to:

3. How We Handle and Protect Your Information

Inquiries sent through our contact form are stored in our contact system and queued for notifications so our team can follow up. Service providers process information needed to host the site, store records, deliver notifications, operate chat, and provide the analytics and advertising measurement described here. Some existing forms use Formspree for processing and notifications.

4. Your Project’s Data

How a custom application processes data depends on the solution agreed for your project. A solution may use your own infrastructure, hosted services, third-party APIs, or AI providers. The applicable project agreement and any product-specific notice describe that scope.

For private, on-premise AI installations whose agreed scope is local-only, our service promise remains:

That local-only service promise does not describe this public website or every hosted application. The Max data and privacy notice covers the hosted Max assistant separately.

5. Cookies and Advertising Choices

This site and its providers use cookies and similar storage, including:

Your choices: You can block or delete cookies in your browser settings. You can limit personalized ads through Google Ads Settings, Meta ad preferences, and industry opt-outs at optout.aboutads.info and optout.networkadvertising.org.

Global Privacy Control and Do Not Track: If your browser sends a Global Privacy Control signal, this site does not load the Meta Pixel or the Google Ads tag in your browser. There is no common standard for browser "Do Not Track" signals, so we treat Global Privacy Control as the opt-out signal described here. Hashed contact matching for a note you choose to send, described above, still applies.

6. Third-Party Services

Services used by our website and contact workflows include:

These providers process information under their respective terms and privacy policies. The services used for a client application may differ and are addressed in its project agreement or product-specific notice.

7. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and maintain our business relationship. Analytics and advertising providers keep the data they process under their own retention settings. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

To exercise any of these rights, contact us at contact@nwaai.com.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: