Privacy Policy

Last updated: July 14, 2026

NWA AI Solutions, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at nwaai.com or use our services.

1. Information We Collect

Contact Form Data: When you submit our contact form, we collect:

• Your name
• Email address
• Phone number (optional)
• Your message and package interest

Service Delivery: When you engage our services, we may collect additional information necessary for installation and configuration, such as hardware specifications, network details, and business workflow requirements via our client onboarding form.

Chat Assistant: If you use the AI chat assistant on our site, we collect the messages you send and any contact details you choose to share, so we can answer you and follow up. We use these to respond to your inquiry — not to advertise to you.

Automatically Collected: Our hosting provider (Vercel) may collect standard web server logs including IP addresses, browser type, and pages visited. We also use PostHog for site analytics and session replay, which helps us understand how visitors use our site so we can improve it. Session replay is configured to mask everything typed into form fields, so your form entries are not captured in recordings, and our analytics events never include form contents.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Provide, maintain, and deliver our AI consulting and installation services
• Communicate with you about your project, scheduling, and support
• Send follow-up communications related to your service (never spam)

3. How We Protect Your Information

We take data protection seriously — it's the core of our business. Your contact information is:

• Stored securely and accessed only by NWA AI Solutions staff
• Never sold, rented, or shared with third parties for marketing purposes
• Transmitted via encrypted connections (HTTPS/TLS)

Contact form submissions are processed through Formspree, which acts as our form processor. Formspree's privacy practices are governed by their own privacy policy.

4. Our Core Service Promise

The AI solutions we install for our clients are private by design:

• AI models run entirely on your local hardware
• No data is sent to cloud services or third-party servers
• No prompts, conversations, or documents leave your network
• We do not retain access to your AI system after installation unless you request ongoing support

5. Third-Party Services

Our website uses the following third-party services:

• Vercel — Website hosting
• Formspree — Contact form processing
• PostHog — Site analytics and session replay (all form inputs are masked)
• Google Search Console — Search performance monitoring (no user tracking)

Analytics data is used only to improve our website. It is never sold or shared for marketing, and we do not use Facebook Pixel or any social media trackers.

6. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and maintain our business relationship. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Opt out of any follow-up communications

To exercise any of these rights, contact us at Loading....

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: Loading...
• Phone: Loading...
• Website: nwaai.com